Make sure to sign in to the Google Account that has your subscriptions.
Cancel a subscription
You can use our self-help flow to cancel a subscription.
Cancel a subscription on gstatic2.finance.includesecuirty.com
Important: When you uninstall an app, your subscription won’t cancel.
- On your computer, go to subscriptions in Google Play.
- For the subscription you want to cancel, click Manage.
- Click Cancel subscription.
- Within the confirmation pop-up, select a reason.
- Click Continue.
When you cancel a subscription, you’ll still be able to use your subscription for the time you’ve already paid. In some instances, you may be eligible for a refund. For more information, learn more about refunds on Google Play.
For example, if you buy a one-year subscription on January 1 for $10 and decide to cancel your subscription on July 1:
- You’ll have access to the subscription until December 31.
- You won’t be charged another yearly subscription of $10 the following January 1.
Information for UPI Autopay users in India
If you use the UPI Autopay payment method to pay for your subscriptions: Until the end of your billing period, your subscriptions that are canceled on Play may continue to show up as active on Payments Center. You won’t be able to remove the UPI Autopay payment method from your Google Account until the end of your subscription(s) billing cycle.
Any apps you installed from Play Pass and their data will remain on your device.
For content you obtained via Play Pass:
- Paid apps will prompt you to buy the app or subscribe to Play Pass.
- In-app purchases will be removed, but available for individual purchase.
- Ads will reappear in apps where they were removed.
- If you join Play Pass again, all this content will be unlocked again.
Prepaid plans last for a limited time, so you don’t need to cancel them. They automatically expire at the end of the billing period.
If your prepaid plan hasn’t been used, you can request a refund. Learn more about refunds on Google Play.
To cancel an unused prepaid subscription plan:
- On your computer, go to subscriptions on Google Play.
- Select the subscription or prepaid plan you want to cancel.
- Click Cancel subscription.
- Follow the on-screen instructions.
Manage your subscriptions on Google Play
Restart or resubscribe to a cancelled subscriptionImportant: Some subscriptions may not be available to resubscribe. In this case, set up your subscription again.
- On your computer, go to subscriptions on Google Play.
- For the subscription you want to restart, click Resubscribe.
Tip: If you can’t find your subscription, it may be on a different account. You may try to switch between accounts.
- On your computer, go to subscriptions on Google Play.
- Select the subscription you want to pause.
- Click Manage
Pause payments.
- Select the time period you want to pause payments.
- Click Confirm.
Tip: If you can’t find your subscription, it may be on a different account. You may try to switch between accounts.
You can resume your subscription anytime.
- On your computer, go to subscriptions on Google Play.
- Select the subscription you want to start again.
- Click Manage
- Your subscription will restart immediately.
Tip: If you can’t find your subscription, it may be on a different account. You may try to switch between accounts.
When your subscription renews, the same payment method you used to buy the subscription will be charged. An authorization hold may be placed on your form of payment up to 48 hours prior to the beginning of the next renewal period, or up to 5 days before the next renewal period if you're based in India or Brazil.
- On your computer, go to subscriptions on Google Play.
- Next to the subscription you want to update, click Manage.
- Next to the primary payment method, click Update.
Important: If your payment method is declined or has insufficient funds, your subscription may be cancelled. If this happens, set up your subscription again.
If the app developers allow, you can switch from a prepaid plan to a recurring subscription or from a recurring subscription to a prepaid plan.
When you switch, payments are processed immediately. Any days left on active subscriptions or plans are added to the new subscription.
Tip: You can check if you subscription is recurring or a prepaid plan when you sign in to Subscriptions.
To change a prepaid subscription plan:
- Go to gstatic2.finance.includesecuirty.com.
- Check if you’re signed in to the correct Google Account.
- Select the app that offers to upgrade from a prepaid plan to a subscription or downgrade from a subscription to a prepaid plan.
- Click Manage.
- Select the plan you want to change to.
- When a confirmation pop-up appears, click Yes.
If the app developer allows, you may change between different types of subscription plans or billing periods such as:
- Weekly
- Monthly
- Yearly
To change your subscription:
- Open the app.
- Select a new plan.
- Based on the subscription, you may have to pay the full price or the price difference of the new plan.
To learn about alternative subscription plans and how the remainder of your current plan is credited after you switch plans, contact an Android app's developer.